Terms of Use

I. DISCLOSURES

A. Who We Are

SupportGroups.com operates this website that lists providers of rehabilitation services, including mental health care providers, addiction treatment providers, and physical therapy providers. We are passionate about helping people connect with providers of rehabilitation services. But SupportGroups.com is not a provider of rehabilitation services or any other healthcare, medical, or psychological services. If you need these services urgently, please call 911.

SupportGroups.com does not provide healthcare services. Any content it displays is intended to educate you in choosing healthcare providers, not to provide you with diagnosis or treatment advice. You do not form a patient relationship or any other special relationship with SupportGroups.com by using the website or through any other action.

Just as SupportGroups.com does not provide healthcare services, it does not provide financial advice or services. You are responsible for the costs of any rehabilitation services you choose to arrange after consulting SupportGroups.com’s website. If you intend to use public or private insurance to cover your care, please confirm that the provider will accept your insurance.

B. Who Listed Providers Are

SupportGroups.com strives to list all providers of rehabilitation services we can identify in a given geographic area. We use publicly available information and other data sources to compile listings. To provide users with the widest range of options, we do not evaluate the providers we list. We also do not guarantee the accuracy of any information in our listings or other content. We urge you to use the content of our website as a starting point for further research.

Providers of substance use disorder services do not opt-in to our list. But some providers choose to pay us to provide them with additional advertising services. We charge providers for several services, including (1) displaying banner advertisements, (2) placing their listings at the top of results, (3) providing information about users of the website, (4) placing a dedicated direct-dial number on a listing page, and (5) routing helpline calls you may choose to place.

SupportGroups.com does not recommend a particular provider to you. Instead, SupportGroups.com seeks to present you with information so you can make the best decision for you.

In listing providers, communicating your information to providers, and in routing phone calls, we do not attempt to direct you to the provider best suited to your needs. We urge you to consider several providers and evaluate which fits your needs best.

SupportGroups.com does not own—and is not owned by—any of the providers we list. We do not have any relationship with any of the listed providers except as a supplier of advertising services for providers that have elected to claim their listings or to purchase other advertising services from us.

II. TERMS OF USE

Please read these terms and conditions of use carefully before using or obtaining any materials, information, products or services through this website. The terms “SupportGroups.com”, “us”, “we”, or “our” refer to SupportGroups.com. The following terms and conditions (the “Terms” or the “Agreement”) form a binding agreement between you and us.

SupportGroups.com is not a medical, healthcare or therapeutic services provider and no medical, psychiatric, psychological or physical treatment or advice is being provided by SupportGroups.com itself. If you are dealing with a medical emergency or considering suicide, please call 911 immediately.

This Agreement contains terms altering your rights. “Section I” limits the sources and amounts of liability you may seek to impose on SupportGroups.com. “Section M” contains an agreement to be governed by the law of Delaware. “Section N” contains an agreement to arbitrate all claims, under which you and SupportGroups.com agree to waive the right to trial by jury and you waive the right to participate in any class action against SupportGroups.com.

Acceptance of Terms

By accessing, using, obtaining or submitting any content, data, materials, information, products or services (our “Services”) through SupportGroups.com (the “Website”), you agree to be bound by these terms and conditions (“Terms”). If you do not accept all of these terms, then you may not use the Website.

The Website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with us and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

User Accounts

Consumer User Accounts: You may be required to create an account and provide certain information about yourself in order to use some Website features. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason and without prior notice.

Service Provider User Accounts: You are required to create an account and provide certain information about yourself in order to use any Premium Services offered through the Website. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account.

Our Content

SupportGroups.com provides the content appearing on the Website (the “Website Content”) solely for your convenience and informational purposes, and as such, the Website Content (i) is not intended as a substitute for medical, professional or financial advice; (ii) should not be construed as the provision of medical, professional advice or recommendations; and (iii) should not be relied upon as the basis for any decision or action, including without limitation the diagnosis or treatment of any health problem or condition.

We are not responsible for the accuracy or reliability of any Website Content, or for expenses, losses, harm or damages (financial, physical/mental or otherwise) incurred by relying upon the information presented here. This Website and all information it contains are provided “AS IS, WHERE IS, AND WITH ALL FAULTS.”

Your Content

You alone are responsible for “Your Content” (which means content that you submit or transmit to, through, or in connection with the Website, such as ratings, reviews, compliments, criticism, messages and information that you publicly display or displayed in your account profile), and once published, it cannot always be withdrawn. You assume all risks associated with Your Content.

You represent that you own, or have the necessary permissions to use and authorize the use of Your Content. You may not state or imply that Your Content is in any way sponsored or endorsed by SupportGroups.com.

Your Content must comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Your Content must not:

We may use Your Content, including by publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same. As such, you irrevocably grant us worldwide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use or license Your Content for any lawful purpose.

External Links

The Website may provide links to other websites and online resources. If you decide to access any of the third-party websites linked to SupportGroups.com, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. SupportGroups.com does not recommend and does not endorse the content on any third-party websites.

Accuracy of Information on the Website

SupportGroups.com aims to provide users with information to use as a starting point in researching providers. You acknowledge that information on the Website may not be accurate or complete. Reviews and star ratings are based on information obtained by or submitted to SupportGroups.com by third parties and intended to be a starting point to gather information. A review or star rating is neither an endorsement of any particular Service Provider nor a guarantee of a Service Provider’s quality, safety or results.

Prohibited Activity

Violation of any of the following may result in immediate termination of your access to the Website:

Disclaimer of Warranties

The Website is provided “AS IS” and “AS AVAILABLE” and you assume any and all liability for using the Website and its services. SupportGroups.com EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SupportGroups.com MAKES NO WARRANTY THAT: (A) THE WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (B) THE WEBSITE CONTENT WILL BE UP-TO-DATE, COMPLETE, COMPREHENSIVE, ACCURATE OR APPLICABLE TO YOUR CIRCUMSTANCES; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS.

Limitation of Liability

WE (TOGETHER WITH OUR OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, INVESTORS, SPONSORS AND PROVIDERS) WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM OR CONNECTED WITH ANY USE OF THE WEBSITE OR THE WEBSITE CONTENT.

YOU AGREE THAT SupportGroups.com’s MAXIMUM LIABILITY AND YOUR SOLE REMEDY FOR ALL CLAIMS SHALL BE LIMITED, IN THE AGGREGATE, TO $150.00. YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF, RELATING TO, OR CONNECTED WITH YOUR USE OF THE WEBSITE OR ITS SERVICES, MUST BE FILED WITHIN ONE (1) CALENDAR YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES, OR FOREVER BE BARRED.

Indemnification

You agree to indemnify, defend, and hold harmless SupportGroups.com, and its present, former and future officers, directors, employees and agents, and parent companies, subsidiaries, affiliates, successors, and assigns from and against any claim, demand, loss, damage, cost, or liability arising out of or relating to any content you submit through the Website; your use or misuse of the Website; your breach of these Terms; or your violation of any rights of a third party.

Intellectual Property

The Website and its entire contents, features, and functionality are owned by SupportGroups.com, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use SupportGroups.com for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.

For notices of claims of copyright infringement, please contact our designated copyright agent: Email: [email protected]

Privacy

Your use of the Website, and any information you provide to us while using the Website, is subject to our Privacy Policy. By using the Website, you consent to the use of your information as outlined in our Privacy Policy.

Governing Law

This Agreement shall be governed by the laws of the State of Delaware without giving effect to any principles that may provide the application of the law of another jurisdiction.

Arbitration

Any controversy or claim between you and SupportGroups.com or any of its officers, directors, employees, agents, parent companies, subsidiaries, affiliates, successors, or assigns arising out of or relating to this Agreement, your use of the Website, or your communication with or transactions with a provider listed on the Website, shall be settled by binding arbitration before a single arbitrator in accordance with the JAMS Streamlined Arbitration Rules. The decision of the arbitrator shall be final and unappealable. The arbitration shall be conducted in Delaware.

Both you and SupportGroups.com each agree not to pursue arbitration on a consolidated, mass, representative, or class basis. Both you and SupportGroups.com each agree that any arbitration will be solely between you and SupportGroups.com and not in a class action, mass action, or representative action.

Miscellaneous

Nothing contained in these Terms will be deemed to constitute either party as the agent or representative of the other party. You may not assign, delegate or transfer your rights or obligations under these Terms. We may assign our rights and duties under these Terms without such assignment being considered a change to the Terms and without notice to you.

We may modify these Terms, at any time, by posting notice thereof on the Website. Your continued use of the Website following the posting of notice of any modification will be subject to the Terms in effect at the time of your use and will constitute your agreement to such Terms.

If we fail to act with respect to your breach or anyone else’s breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If a court finds any term of this Agreement to be unenforceable or invalid, that term will be enforced to the fullest extent permitted by applicable law and all other Terms will remain valid and enforceable.

International Users

Our Services are controlled, operated and administered by us from our offices within the United States of America. We make no representations that our Services are permissible, appropriate or available for use in other jurisdictions. If you access any Services from a location outside the United States of America, then you do so by your own volition and you are solely responsible for compliance with all laws, regulations and rules.

Changes to the Website

We may update the content on SupportGroups.com from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.